Privacy Policy — Webwise Consulting

Last updated: 14/08/2025

At Webwise Consulting, we value your privacy and want you to feel confident when visiting our website or working with us. This Privacy Policy explains what information we collect, how we use it, and your choices under the General Data Protection Regulation (GDPR).

1. Who We Are

Webwise Consulting
Business address: Tervuursesteenweg 308, 3001 Heverlee
Company number: BE1008509691
Email: contact@webwiseconsulting.be

We provide small businesses and entrepreneurs with website management, SEO services, and related consultancy.

2. What Information We Collect

We may collect:

• Contact details: name, email address, phone number, business name (via forms or direct contact)
• Project details: information you share about your website, goals, and services
• Payment details: processed securely through third-party providers (we do not store card data)
• Technical data: IP address, browser type, pages visited (via cookies and analytics)

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide the requested services
• Prepare and manage your project
• Send invoices and process payments
• Improve our website and services
• Send occasional updates or marketing emails (only with your consent)

4. Legal Basis for Processing

We process your data based on:

• Consent (when you opt in to marketing)
• Contract (when providing a paid service)
• Legal obligation (for invoicing and accounting)

5. How Long We Keep Your Data

• Project and invoicing data: 7 years (required by Belgian tax law)
• Contact form inquiries: 12 months
• Newsletter data: until you unsubscribe

6. Sharing Your Data

We only share your data with:

• Hosting providers (for website contact forms)
• Payment processors
• Project tools (if relevant)
  All providers comply with GDPR or equivalent privacy standards.

7. Cookies & Tracking

We use cookies to improve website functionality and analyse traffic. See our Cookie Policy for details.

8. Your Rights

You have the right to:

• Access and request a copy of your data
• Correct or update your data
• Request deletion of your data
• Withdraw consent for marketing
• File a complaint with the Belgian Data Protection Authority

9. Contact

Email contact@webwiseconsulting.be with the subject “Privacy Request” for privacy questions or requests.